Documentation engineering and support

Product Process Projects have significant needs in documentation engineering and support.
That’s why CITI Technologies is offering to its customers a range of various services in prototype and after-sales support, technical and CAD data, and also technical documentation. During preliminary studies, the Group is also offering benchmarking and competitor analysis.

Benchmarking analysis Points and sections 3D measurements  Ergonomics drawings, Packaging, roominess & vision Physical characteristics calculations	CAD and technical data BOM building & management and associated technical data  Material data management Technical data analysis and quality monitoring Use of internally developed PDM tool, customer tool and/or standard market softwares
Support (Prototypes, After sales) Preparation and prototype logistics : administrative logistics, preparation and manufacturing monitoring, parts store management After-sales methods : time sheets, repair methods, electrical diagnosis methods and schematics	Technical documentation Writing, management and quality control of After-Sales documents, maintenance documents, safety warnings, media trainings, normative documents, DTP… Use of customer tools and/or standard tools available on the market Data management using own tool, internally developed PDM system, or using customer PDM tool

Project references